Trust

 

Trust is the basic tenet for all relationships, so building an environment is one of the most important things one can do to create a positive work environment. It is a philosophy that must be demonstrated in everything you and your staff does. Trust is about what you say you are going to do and being who you say you are. It is about showing your staff in everything you do that you are reliable, responsible and accountable and that they can rely on you for consistency. Also, letting them know you expect the same from them. When your words and behavior are congruent you built trust. It will take some time for your staff members to learn that you are a person of your word. If they see that you are consistent you will built trust, but if they see that your word don’t match your behavior their trust in you will be destroyed. The unfortunate thing about trust is that it takes a long time to build, but is very fragile and breaks easily. Once broken, it takes an even longer time to regain and it may never be fully rebuilt. Therefore, it is of primary importance that you are careful of all your words and behavior and ensure that they are worthy of your employees trust. Even while dealing with uncomfortable situations, if you are honest and upfront it will make thing easier for everyone.